Privacy policy

This Privacy Policy — together with our Cookie Policy and our Terms and Conditions—explains what information we collect when you visit our site, as well as your rights over the personal information that’s held about you.

Your rights under the law

We protect your privacy and process your personal information in line with the Data Protection Act 1998.

We’re registered as a data controller with the Information Commissioner's Office (and in fact we’re required to do so by law). Our registration number is Z3251911. You can have a look at our register entry in the Data Protection Register.

Although we don’t store any personal information about you, you nevertheless have the right to know what personal information we hold about you (if any), under the Data Protection Act. If you would like to request a copy of your own information (despite the fact that there won’t be any), you should write to us, either by post or by e‑mail. This is commonly called a subject access request. The request doesn’t have to be in any prescribed form. We don’t charge any fee to make such a request.

Information we collect

We collect anonymous information about how you use this site, using a software package called Google Analytics. The information collected includes the type of browser you use to use this site, the time you spend on this site, and the pages that you visit. We cannot use this information to identify you personally. We don’t allow Google to use or share our analytics data.

We also log your IP address, your “User Agent” (i.e. the type of web browser you use), and which pages you visit. We do this to generate anonymous statistics about how this site is used, and to identify and prevent any potential misuse of this site. This is considered standard practice, and most websites log the same information. We cannot use this information to identify you personally, and it is not linked with either the anonymous data that is collected using Google Analytics, or any information that you supply to us through using this site (e.g. by generating a deed poll).

Keeping your data secure

Our entire site is protected by a secure (HTTPS) server. This means that your personal information is encrypted before being sent back and forth between your computer and our server. It also makes sure that your information is being sent to us and not to anyone else. You can verify that you’re on a secure server by checking that the address at the top of your browser begins with https://.

However bear in mind that, in general, there are security risks involved with transmitting information over the internet, and we can’t guarantee the security of your data. As with any website on the internet, you use this site at your own risk, and any data you transfer is done so at your own risk.

We don’t store any personal data that you send to us via forms on our website or otherwise. If you use our service to generate a deed poll for yourself, we use the data you send us only for that purpose, and the data is then immediately destroyed. We don’t keep permanently any personal data that is sent to us, e.g. by using a database, files, or any other similar storage technology. (In fact this website is not even connected to a database.)

We won’t share your information with any other websites or organisations, for any purpose, including marketing, market research or commercial purposes, except where we’re required to do so by law.

Our web server is based in London (in the U.K.). We will not store your information (temporarily or otherwise) or transfer it outside of the U.K. (unless your own computer happens to be outside of the U.K.).

Disclosing your information

There are some occasions when we may be obliged by law to pass on your personal information, e.g. for the prevention or detection of crime. However, considering we do not store any of your personal data permanently, it is very unlikely that this would ever happen.

Cookies

We use cookies for the correct functioning of this site, and for anonymous statistical analysis of our users. We have a separate Cookie Policy in place which sets out how we use cookies and how it affects your privacy.